Unfortunately, some observations cannot be opened

Bug Reports
1

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Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: Unfortunately, the following two observations cannot be opened. They were confirmed by @legolas1 right after posting…
https://www.inaturalist.org/observations/230812314
https://www.inaturalist.org/observations/230812070

Step 2:

Step 3:

2

That is odd.
The open tabs show species names
but it never loads.
Maybe a problem with where the photos are stored online by the observer?

I can ‘view source’ but have no idea what I am looking at there.

3

I searched for the observations and found these with identical headers:
https://www.inaturalist.org/observations/230831446
https://www.inaturalist.org/observations/230830807

1 Like
4

Legolas1 answered the questions almost immediately when I uploaded them. But he can’t open them either. I can’t delete them either. It can’t be because of the pictures. I sent them a 2nd time and there was no problem …

5

i fixed https://www.inaturalist.org/observations/230812070 by using the API to fave it. (i removed the fave afterward.)

so that points to an indexing problem. the fact that another user was able to see these observations (to add identifications) but then later these observations could not be queried from the API means that the observaiton was created and saved to the database, and it must have been indexed correctly initially. but then – presumably after the identifications were added – the observations were no longer indexed.

staff probably needs to examine their logs to see what may have happened here. these are the remaining two observations that still are not indexed correctly:

…

the second observation in this list has the same subject, photo, and other details as the observation that i fixed. it’s not clear why @ruebezahl added this twice (the second one above an hour later). it’s possible this is related to the problem, but i’m not sure.

3 Likes
6

It may be that I didn’t explain it exactly. I uploaded the observation a second time because the first entry was no longer available. But I had seen that it had already been answered. I then asked the user who gave the answer if he could open the observation. But he couldn’t open it either. I used the same photo for both requests, but the later request is independent from the first … I really can’t explain it in more detail.

7

I edited the title to remove the specific observation links since it was so long and doing strange formatting.

1 Like
8

The spotted longhorn beetle opens perfectly for me. The hornet beetle, however, has a loader that just keeps on loading.

9

Everything is fine now. I deleted the doubles …

10

Now they both give me a ‘404 not found’ website. At least the mole’s cute.

1 Like
11

That doesn’t really help us get to the reason for the endless spinner. But I understand why you’d want to just remove it for now.