Platform: Mac
Browser: Chrome
I have on my phone (app) and computer (web) iNat. On the app, this issue doesn’t happen, but on the web version, it says I can’t do various things since my email isn’t confirmed, even though I confirmed it a while ago. I thought this would go away, but it has not. When I click the resend confirmation, nothing happens…
I recently sent a ticket, but I am hoping this form will fix it faster
A help ticket directly to staff is the right thing to do for issues that involve email confirmation / email issues. Most of us here on the forum are not staff so we can’t assist with many account-specific problems.
Thank you anyway, Its just I saw a post from a couple of years ago where someone did this and someone directly helped them so I thought this might help too
We’re not sure what happened here and why your account didn’t receive the proper privileges after confirming your email address but it’s been fixed for your account and we’re going to add a check to prevent the same thing from happening to others.
OK, we did release a fix that should prevent this from happening in the future for other users, so I’m going to close this topic.