As I approach my 2,000th observation, I’ve been keeping a close tally on my progress through both the iPhone app and my laptop computer, using Google Chrome. There’s one issue, though: the two list different numbers of observations! The computer says I’ve made 1,898 observations, whereas I apparently have 1,910 on my phone. Does anyone know what could be behind this, and which one is more accurate?
Also, just to be on the safe side, I included screenshots from both the app and browser versions.
i don’t know about the iPhone app in particular, but i believe that in the Android app, it’s possible to make an observation and then sync it later. until it’s synced, it’ll live only on your device. so i wonder if you have some observations on your iPhone that may need to be synced?
i’m not sure how it works on iPhone. on Android, there’s a setting for Automatic Upload (Auto Sync). I suppose if there’s such a setting in iOS< then you could check it (if it’s unchecked), and then make sure you’re connected to the internet.
The web count should be the correct one. We’re looking into why the iOS app number is not matching it. If you log out of the app and log back in, does the number go to 1898?
OK, I noticed something while scrolling through my observations on my iPhone from between Jan 5 - 11th. A bunch of observations are duplicated in a weird way with a data-less version. There are 45 of these and they account for the full difference between the observation counts on my phone and desktop. See attached screenshot
I uninstalled the app and re-installed and now the correct count lower count that matches desktop is on my phone.
BUT I cannot access / browse older submissions via my phone. They seem to stop around 1/19. There are some older ones, but they appear to be available due to their presence in my recent activity feed.
I can see them all if I use the explore feature and search for observations by me, but not via my observations “me” tab.
Yes, the iOS app only caches your last 200 observations or so, plus observations from your activity feed.
Do you remember what your internet connection was like when you uploaded those observations that showed duplicates? Is there anything they have in common?
No memory of uploading those. It was a while ago and they span more than one day. Is there a way to increase the cache size or download more in settings or is that fixed / immutable? I used to have all my observations accessible (I know it is my fault for deleting the app).
