Different observation count on phone vs laptop

Hello!

As I approach my 2,000th observation, I’ve been keeping a close tally on my progress through both the iPhone app and my laptop computer, using Google Chrome. There’s one issue, though: the two list different numbers of observations! The computer says I’ve made 1,898 observations, whereas I apparently have 1,910 on my phone. Does anyone know what could be behind this, and which one is more accurate?

Also, just to be on the safe side, I included screenshots from both the app and browser versions.

1 Like

i don’t know about the iPhone app in particular, but i believe that in the Android app, it’s possible to make an observation and then sync it later. until it’s synced, it’ll live only on your device. so i wonder if you have some observations on your iPhone that may need to be synced?

3 Likes

I don’t think I have observations to sync, but then, I also don’t know how to check to make sure. How would I go about doing that, out of curiosity?

i’m not sure how it works on iPhone. on Android, there’s a setting for Automatic Upload (Auto Sync). I suppose if there’s such a setting in iOS< then you could check it (if it’s unchecked), and then make sure you’re connected to the internet.

2 Likes

https://www.inaturalist.org/observations?place_id=any&user_id=thetorterra&verifiable=any 1898…

1 Like

The web count should be the correct one. We’re looking into why the iOS app number is not matching it. If you log out of the app and log back in, does the number go to 1898?

1 Like

Thanks for the update. I logged out of the app and then logged back in, but the app still showed 12 more observations than the web count did.

1 Like

I have the same issue: 740 on my iPhone and 695 on web.

Should be pretty easy to compare the two db queries in the code.

1 Like