Gerald Observation Blue Screened My Computer

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):
Website, windows
App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :
Firefox (though I don’t think it’s a browser issue?)

URLs (aka web addresses) of any relevant observations or pages:
The gerald observation, I apologize but I’m too scared to open it again

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Unable to provide screenshot but I opened the observation and was immediately greeted with a screen like this: https://support.chaos.com/hc/en-us/articles/4413362567313-Blue-Screen-of-Death-error

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: Going through my notifications, I opened up the Gerald observation without realizing it, and my computer immediately blue screens.

Step 2: Previously it has slowed my computer, but this is the first time it outright crashed

Step 3:

2 Likes

Is there a way to mute notifications on a particular observation? I stupidly favorited it a while back because haha Gerald is funny. But as a result I get notifications from when people ID it or comment. I have previously opened up Gerald when going through my notifications every morning, and knowing my dumb (especially when sleep deprived on school days) self, I will definitely continue to make this error in the future unless something changes.

1 Like

image

4 Likes

You should clear your cache, restart, and run both Chdsk and Memtest.

Generally the BSOD (Bluescreen of Death) is a result of issues on the computer itself. These can be hardware issues or corrupted file issues. This is not likely to be an iNat bug, it’s more likely something with your computer.

As a quick test I just checked the Gerald observation on a Windows computer using both Firefox and Chrome and there were zero issues viewing it.

gerald’s power is immense and this problem can be resolved by fearing him

11 Likes

I agree that this isn’t a bug on iNat’s end. It sounds like a local issue, so I’ve changed the category to “General”.

1 Like

Thank you. Is there a way to mute notifcations on the observation? I withdrew my ID but I’m unsure if I can do anything beyond that.

Ah thank you, just saw this

That record sounds like it has become a hazard on iNat. Maybe it should be “roped off” somehow to warn the unsuspecting, like an open manhole on a street.

;-)

5 Likes

Yes please