Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform (Android, iOS, Website): App version number, if a mobile app issue (shown…

Glory be! checked before a day of paddling (and observation) and I now can enter observations! And, I was thinking of not taking my camera.

Another user wrote into help@inaturalist.org and said that the issue was with Malawarebytes. What happens if you turn Malawarebytes off? Or perhaps there’s a setting in Malawarebytes that allows it to not check iNaturalist? [image] MFeaver: Step 1: Can’t post new observations Is it actually …

I’m having the same problem (can’t post new observations - don’t even load that webpage, and maps not working). I do run Malwarebytes, but I don’t know if that is the problem. I have noticed I’m only having this with Chrome; I tried it with Firefox and things were fine.

I have this issue now too. 1) The upload screen on desktop is just blank and never loads. In an observation within iNat it says Google Maps did not initialize. I uninstalled my malware software. I have cleared my cache. I did update Windows so I think this could be where the trouble is?

I have the same issue. I’m using Firefox with Windows 11. All of a sudden I started getting a message on the map screen that says: “Google Maps did not initialize. You may have blocked access to Google Maps with a browser extension or firewall, or something else is blocking access like an Internet S…

Okay so I run on Google Chrome and that is where this didn’t work. I just tried Microsoft Edge and it works fine. Can anyone work out what which program is the culprit? Nortons could be a candidate.

I had the same issue yesterday. I use Opera Gx and the Malawarebytes extension started blocking google maps only on INaturalist. Whitelisting google maps on extension settings solved the problem for me. Looking at the extension today it seems like it doesn’t block google maps anymore. They fixed it …

Mine’s working in Firefox okay now, and I didn’t do anything, so I believe it is fixed.

For anyone who can’t load inaturalist.org/observations/upload - can you please open up your browser’s console, go to inaturalist.org/observations/upload and then take a screenshot that includes the console? It should contain errors that might help us troubleshoot this. Here are instructions for how…

Had this issue yesterday but only with maps not initializing for observations. Did not try to upload any. I got to Malwarebytes as the culprit on Firefox, IE worked. Turning M’bytes off let maps work in Firefox. Today, no issue with M’bytes on.

OK, so it sounds like this is not affecting you all anymore? There’s probably not much we can do about it. We think this was caused by our updating to a newer version of Google Maps API, which may have triggered Malawarebytes and similar software. It’s likely that software will need to update on the…

Google maps not initializing

Bug Reports

bouteloua Closed July 17, 2022, 10:54pm 15

Send us a message or open a new topic if the bug persists.

Topic		Replies	Views
I cant reach maps and some pages Bug Reports	24	829	April 20, 2023
"Google Maps" will not load and " +Add Observations" opens to blank page Bug Reports	8	353	January 20, 2024
Observations not loading, no map Bug Reports	3	322	August 15, 2025
Google maps on observation shows large "503" text Bug Reports web	12	292	March 18, 2025
"Google Maps did not initialize." General	3	494	May 14, 2022

Google maps not initializing

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