I am trying to access my inaturalist account but it is telling me that I have an incorrect email or password however I have never changed it and a just recently logged in until two days ago. When I try to reset my password I never get a recovery email. Is there any way I can get my account back?
Thank you
e-mail help@inaturalist.org. you’ll need staff to help you with this, and that’s the best way to reach the staff.
Best way to get attention of staff is to send an email to help@inaturalist.org. Not sure if they will get back to you on a weekend though. Good luck.
Thank you all! keeping my fingers crossed they can fix it.
Emails were going to the spam folder, FWIW. They were able to log in.