Platform (iOS and Website):
App version number, if a mobile app issue (shown under Settings or About):
Browser, Chrome :
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: I upload a profile photo
Step 2: After a few days, my profile disappears, and is replaced with that little error box (sadly removed my photo, will add a screenshot when it happens again). Has been happening for a year.