Photos not appearing on website and in apps

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):
iOS, iPhone 11 v13.6.1 and iPad Pro 4th gen iOS 24.1

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1:
I was working down a filtered list of unknowns Using Search from the Explore tab

Step 2:
All was normal, but suddenly the Ob’s pictures stopped displaying. A circling arrow appeared on the screen.

Step 3:
Hit back Key and used the Notification pull down . It also is not displaying pictures.

I checked and it is the same on the iPhone and iPad.


don’t know if it’s related, but images also stopped loading for me, using Firefox on PC. I’m planning on waiting an hour and if the issue isn’t fixed filing a report.

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All photos are down for me too.

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We’re looking into it.

I changed the title of the topic to reflect the broad nature of the issue.

Yes, photos gone from iOS app as well as access using iOS for

Thanks for checking on this.

OK, should be fixed now, sorry about that.


Wow! You are FAST! Yes, looks normal on my phone and tablet now.

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