Screenshots of what you are seeing :
logged in:
logged out:
Description of problem:
Step 1: Open iNaturalist
Step 2: Log in
Step 3: Click Explore, then map
When my account is logged in, the map tile is not loading in. I initially thought this was a browser-specific issue because I only saw it in Edge, but it turns out that it didn’t occur in other browsers I checked because I didn’t log in. After I log in, the same issue occurs on any browser, including Edge on Android (but not in the iNat Android app). It isn’t associated with any browser extensions; the same result occurs if I turn them all off.
These are the only console logs I see; the maps.marker deprecation appears even when logged out so apparently isn’t the issue. The time zone notifications are, iirc, new and didn’t show up the first times I noticed this issue, but may be relevant. Those only appear when I’m logged in.
hmmm… not sure what to tell you. i’ve had situations where the website started acting funny when i was logged in. but clearing caches, etc. (or browsing in private) fixed the problem for me.
the fact that you have the same behavior browsers is odd, and the fact that it would be associated with time zones seems odd. but assuming the problem is related to time zones, are you actually in the Tomsk time zone (in Russia)?
ok. then if timezone is related to the underlying problem the thing that causes the “Timezone has no data for…” error seems to be the improper loading (or reloading) of Moment. i don’t know why that would (1) break the Google Maps (2) only when you’re logged in (3) only for you (4) across browsers (5) in a way that doesn’t resolve itself if cache is cleared.
you might need staff to try to log in as you to see if they can reproduce the problem. you could also try going to different machine and logging in.
Would you be OK with me logging in as you to see if i can replicate it on my network? As a staff member I can do that but would like to get your permission first.
No, I don’t need any further info, we can do it on the backend.
I logged in as you and can replicate the issue, so it seems to be related to your account and not something downstream from iNat. I’ll let our developers know. Had you made any Account Settings changes recently?
OK, for whatever reason your map preference was set to grid. We’re not sure how it happened, but it should be fixed now. If it happens again, let us know.
