Mushroom Observer import tool

Using the website

Browser -----------Microsoft explorer

The mushroom observer tool is not working.

I Paste the API key in and after a few a message says
API key is not valid

I asked Jason From Mushroom observer to look into it to see if it was on their end.
I was told
The API key you’re using are both valid and verified. And does not think its on their side.

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Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

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