Not Getting Daily E-mails

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): website

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: I haven’t been getting the daily e-mails from iNaturalist with my notifications for a couple of weeks now. I double-checked my settings and I’m still set up to get the e-mail notifications. I haven’t made any changes to my settings since I set up my account several years ago.

Step 2:

Step 3:

It looks like you clicked “Unsubscribe” in one of the emails iNat sent you, on January 8th. Do you remember doing that? Unfortuantely that link is handled by our email service, not in user preferences. I’ve removed you from the unsubscribe list, you should start getting emails again on Monday.

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