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Platform (Android, iOS, Website): Website
App version number, if a mobile app issue (shown under Settings or About):
Browser, if a website issue (Firefox, Chrome, etc) : Chrome
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Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Hello,
I am running into a bit of an issue and hoping someone might have some advice. I recently started to manage a project that has been running for a few years. In the project, there are observation fields for surveyors to fill out and I am trying to make them more user friendly (drop down options vs. having users manually enter).
I am currently set as a manager in the project. When I click ‘Edit Project’ and scroll down to the observation fields, there are two options under each field: ‘Remove’ or ‘Edit Field’. Behind ‘edit field’, it notes ‘Fields can only be edited by the people who created them and site curators.’ If I try to click ‘edit field’, it takes me back to the project homepage and I receive a message saying ‘You don’t have permission to do that’.
I reached out to the creator of the project, who is still a member of it and is also a manager. I explained the issue and was going to see if she could edit the fields for me, while I try to figure out a work around. She went into ‘edit project’, tried the steps I took, and also received the ‘You don’t have permission’ message.
With that said, I am in a bit of a pinch. It seems that nobody who is a manager or an admin in the project is able to edit the observation fields. While we can still have surveyors type things in manually, it is less than ideal to not be able to edit any of the observation fields that were previously established. I tried to set up a new observation field to see if there were any issues and there weren’t.
Has anyone encountered this issue before? Are there any work arounds that people are aware of? Any suggestions would be appreciated, thanks much!