Photos stuck in "Processing" mode

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Mac/iphone

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

URLs (aka web addresses) of any relevant observations or pages: Fromthis one backwards in time: https://www.inaturalist.org/observations/77500874

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.): It seems photos are stuck in processing mode. They’ve been that way since I uploaded them several days ago.

Step 1:

Step 2:

Step 3:

Known bug, I think. The only way I’ve found to fix this is to reupload the image into the observation’s edit page.

2 Likes

Dang, that’s a pain. I have a whole bunch and now have to figure out which they were as the sets start and stop.
@kueda is this true?

I guess it’s a known bug in that we know it happens very rarely, but not in the sense that we know enough about it to fix it. For that to happen someone needs to provide us with a list of steps we can follow to reproduce the problem.

@hydrocycler, yes, the only fix at present is to re-add photos to those obs, or delete the obs and make new ones.

3 Likes

Also seeing for a series of observations from this user: https://www.inaturalist.org/observations/56405458