Photos stuck in "Processing" mode

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Mac/iphone

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

URLs (aka web addresses) of any relevant observations or pages: Fromthis one backwards in time:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices:

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.): It seems photos are stuck in processing mode. They’ve been that way since I uploaded them several days ago.

Step 1:

Step 2:

Step 3:

Known bug, I think. The only way I’ve found to fix this is to reupload the image into the observation’s edit page.


Dang, that’s a pain. I have a whole bunch and now have to figure out which they were as the sets start and stop.
@kueda is this true?

I guess it’s a known bug in that we know it happens very rarely, but not in the sense that we know enough about it to fix it. For that to happen someone needs to provide us with a list of steps we can follow to reproduce the problem.

@hydrocycler, yes, the only fix at present is to re-add photos to those obs, or delete the obs and make new ones.


Also seeing for a series of observations from this user:

There isn’t anything we can do about photos that show “processing”, so posting examples without telling us exactly how the photos were added to iNaturalist doesn’t really help us investigate the issue.

1 Like

Maybe it is part of the problem. Normally the observation tells you it has been uploaded by the Android app but this one does not…