Multiple attempts to test it today just resulted in errors saying there was a problem loading the sound from the source. The recorder kicked off and appeared to record, but failed when attempting to transfer over to a new observation record. This was using the record sound option. Samsung galaxy …

I changed your topic title, feel free to adjust.

Phones usually use a video file format for their sound records, often .3gp or something. iNaturalist will not accept this file format. You have to convert your file into a .wav file before uploading. then it will work https://www.inaturalist.org/observations/26020257 This is my experience from upl…

If that is the case, why is there a record sound option or not a built in converter. Essentially it can never work as currently configured ?

I’ve successfully recorded and uploaded sound files from the Android app. If you could add more details to your report it might be helpful to fix the issue.

I don’t really know what else to add. I choose to add a new observation, select record sound, do the recording, when I click done to try and go to the record there is a message box reading ‘sorry but there was a problem loading the sound from this source’ and when I hit ok it goes into the record wi…

Can you please send a log file to help@inaturalist.org , @cmcheatle ? To send a log file, tap on the version number 3 times. You’ll only have to send the last day’s worth.

Thanks I’ll let our Android dev know.

As always, please include screenshots. Our Android app comes with a built-in sound recorder that should work on most devices, but it will also use an external sound recording app if one is available that responds to such a request. Including a screenshot of what sound recording looks like will tell …

Here is a screenshot of the recording view [Screenshot_20191022-144526_Voice%20Recorder] When I try to swipe to show the error message, it closes the error box.

Problem loading sound from the source (recording sounds in Android app)

Bug Reports

Topic		Replies	Views
I can't upload sounds from the app. Error: Sorry, there was a problem loading sound from this source Bug Reports question , android-app	3	484	July 22, 2022
There is a problem while uploading a recording Bug Reports	1	490	October 30, 2019
Android app is unable to upload new bird song recordings Bug Reports	4	500	July 22, 2020
Recorded sound observations crash Android app when attempting to save Bug Reports android-app	8	507	March 23, 2021
"record sound" option not saving sound or any information Bug Reports android-app	5	281	April 28, 2025

Problem loading sound from the source (recording sounds in Android app)

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