Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform (Android, iOS, Website): iOS 17.0.2 i App version number, if a mobile ap…

This update has been released to the App Store.

Apple’s not giving me the option to update to iOS 17.0.2 yet, but the app works fine on 17.0.1 for me. what camera permission does Seek have? do you know approximately how many Seek observations you have? can you send log files from Seek after the crash? You need to be signed in to an iNat …

No permissions show up for Seek in camera I don’t have any Seek observations because when I clock on camera icon the app closes The log file shows nothing of interest. I just has multiple lines stating the app version

Having the same issue on a new iPhone. Sent in the debug email.

I just tried on my old iPhone with 17.0 and it works. So has to be something with either new iphone or 17.0.2

Thanks. Looks like 17.0.2 is only iPhone 15 phones, so I can’t update to it. It looks like the library we’re using for Seek’s camera is getting reports from other apps that are seeing the crash in iOS 17.0.2, so hopefully a fix will be available soon.

I have an iPhone 15 Pro and iOS 17.0.2 and Seek crashes instantly when I click the camera icon. Tried deleting and reinstalling Seek but that did not help. Hopefully there will be a fix soon!

Would anyone be interested in testing out a potential fix by joining the Seek beta testing program?

Yes, I’d be more than happy to give it a try on latest iOS / iPhone 15 Pro.

Awesome, joined I’ll watch for the next build to come out.

Seek does not open camera

Bug Reports

tiwane September 26, 2023, 6:44pm 10

Great, thanks! You can join the Seek beta program here: https://testflight.apple.com/join/LM5oO3P7 We don’t have a beta version to test yet, but you should get a notification when it’s available.

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Seek does not open camera

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