Platform iOS App version number 3.2, build 636, iOS 14.4 Description of problem Regularly getting the error message " Unable to load items " during camera roll upload. I’ve tried to trigger it to figure out exactly what causes it, but it seems somewhat arbitrary as to the exact action I’m perf…

Can you please provide a screenshot of what you’re seeing? Here are instructions for how to take a screenshot on several types of devices: https://www.take-a-screenshot.org

Yes, sorry, was waiting for it to happen again. Fixed now!

Its been happening for quite a while now… just hadn’t got round to logging it here. Searching the forum I was kind of surprised nobody else had logged something similar as far as I could see. Seemed sort of generic.

Wow, I’m not sure I’ve seen that before. Do you have auto upload on? What’s the screen that you’re on before you see this error?

Its when I am uploading pictures from camera roll and choosing them usually that it gets triggered. I have auto-upload on in settings yes - does that relate to when you are using the camera live?

I get the impression its worse after I’ve used it for a while too. E.g. This morning it was fine initially, but after 15 observation uploads (86 photos in total), it started repeatedly crashing. I think this is how its been acting on other days as well - getting slower as time goes on, as if, even …

Which device do you have? EDIT: and how much storage space is left on it?

iPhone 7 and probably not a lot! Been using it pretty heavily for iNat of late. Some sort of RAM issue you’re thinking? There has been general notifications about me running out of iCloud space so backup not working at the moment…and another error popped up yesterday within the app which also ment…

Actually, I have only used 50GB of the 128GB on my phone, so guess that shouldn’t effect it. Not had chance to resolve iCloud storage backup yet though.

Thanks for ruling out the device storage issue. If you can also share a screenshot of the warning you’re getting from iCloud, that may help us better understand what’s happening behind the scenes. I strongly suspect this is related to iCloud, so let us know when you get to clear that out and try ag…

Unable to load items

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Unable to load items

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