Unable to "Suggest an identification" that is not in the "top species suggestions" list

Platform: Website

Browser: Firefox, Edge

URLs: https://inaturalist.nz/observations/65615229

Screenshots of what you are seeing:

Description of problem:

I am unable to enter anything in the “Species name” box that is not in the suggested list.

Step 1:
Type a preferred species in the “Species name” box

Step 2:
A suggested list comes up, presumably based on the AI

Step 3:
If the item i am typing is not in the list, I am unable to proceed. iNat will not let me enter anything that is not on the suggested list

Hi @cbeem, welcome to the iNat Forum and thanks for your report. I tried out logging into iNat NZ in Firefox and adding an ID of Leptospermum inclinans (and Leptostomum) and didn’t run into the same issue. I’m not sure if it will be helpful, but just in case - can you open your browser console and take a screenshot of any messages that pop up there when you are trying to add an ID? It should just be F12 to open it in Firefox. Curious that it’s happening in both Firefox and Edge though!

Thanks. I’m pretty sure it’s a Window 10 issue. Autocomplete was also affected on other websites. I just updated to Windows 10 Pro 20H2 and rebooted, seems to be working now. But this has been an intermittent issue for me for weeks. Hopefully the new update will sort it. Nothing was obvious in the system or application event viewer logs. No idea.

1 Like

Hi @bouteloua, no good, it is not working again. here is today’s attempt to ID a new observation:


In Firefox:


Maybe an extension issue? I would try turning off extensions in your browsers and trying again. I’m able to type in and enter an ID fine when using FF or Edge on my mac.

maybe a related issue, this problem has been reported to me by another user and I can replicate:

I cannot enter the Genus Paracorymbia, only species within the genus:

Of the nearly 1,000 observations there are only three on genus level, each time because of disagreements withing the genus.

This problem occurs in different browsers (Safari, Firefox) on Mac and also with different accounts.