Untrue "zero observations" on species summary pages

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Website

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) : Firefox

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: I’ve noticed two cases in the last couple days of species where the summary page claims “no observations”, “total observations: 0” for species that in fact have several observations, some of them not at all recent.

Step 2: Here are links for one example:
https://www.inaturalist.org/observations?taxon_id=578183 (19 for this species going back to 2017)
https://www.inaturalist.org/taxa/578183-Gnathonarium-dentatum (so why aren’t they recognized here?)

Step 3: Another example:
https://www.inaturalist.org/observations?taxon_id=318913 (6 observations going back to 2019)
https://www.inaturalist.org/taxa/318913-Oonops-pulcher (but this page thinks there aren’t any!)

I made screenshots of first example, hope they uploaded OK.

could you please provide some details and screenshots here, it’s not clear what the actual problem is at the moment

I think it might be because of your location being set to “north america”. Those pages display the appropriate number of observations for me…


It may be a browser issue your side, as the stats show up fine for me.

As these spiders are in Europe, the filter on the top right isn’t showing any observations. Clicking the X next to “North America” should reset it and show the correct number of observations. I’ve left this filter on a lot of times and have been confused by an inaccurate observation count too.