Uploading to app duplicates photos on camera roll

Bug Reports
1

Platform: iOS

App version number: 2.8.7

Description of problem

Step 1: Starting from today, every time I upload a photo to the app, the photo gets duplicated in my camera roll.

Step 2: All affected photos were taken using the main phone camera, not the camera on the app.

1 Like
2

Hmm, I can’t replicate. Anyone else experiencing this?

3

Extra information I just noticed:

It was actually the duplicates that got uploaded, because the timestamps for date observed were the same as date uploaded, rather than when I actually took each photo.

4

Hmm. Can you provide a set of steps that we can follow to reproduce this?

5
  1. Open app and hit observe
  2. Hit the library option
  3. Select photo from camera roll
  4. Fill out details and upload
  5. Once the observation has fully uploaded, a second version of the photo suddenly appears in camera roll. However, I guess it must be ‘created’ the instant I select the original photo in the camera roll, because the timestamp for the photo present in the observation = when I selected it rather than when I took the original photo.
  6. Duplication only happens once; I tried to upload one of my photos that got duplicated again, but it doesn’t create a triplicate.
1 Like
6

Still can’t replicate on my phone, I’m sorry.

1 Like
7

Thanks for trying. Not the biggest deal, I can just delete the duplicates afterwards. Just seemed odd as it’s never happened to me before