"Uploading X of Y photos..." stays on the screen, without any further progress

Bug Reports
1

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):
Website

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :
Firefox

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

image
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Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

“Uploading X of Y photos…” stays on the screen, without any further progress

2

you should open up your browser’s developer tools and note any errors that appear in the console.

short of that, i would just suggest starting over and loading in smaller batches of observations.

3

I’ve had this on occasion.
I go back and re-do the observations making sure no images are over 10MB and to make a smaller number of observations per update
The main ‘cause’ has been a large image in my experience.

4

When I see the Console, I find the following message,
“A resource is blocked by OpaqueResponseBlocking”.
Maybe that could be the cause?
Best wishes,
François

5

Are you using any browser extensions?

6

I also get this if I am uploading more than 25 observations at the same time, 2-4 pictures per observation, having multiple different tabs help

7

what is the source of this message? there should be some additional information next to the message that indicates a process or something like that which encountered the message.

8

I sometimes encounter the same error

9

Another message in the console is “Error fetching vision response for photo”.
Many thanks to you!

10

Please share screenshots of the console, to provide as much information as possible. Also, @fmunoz are you using any browser extensions?