On the Explore page or Identify, if you use the filter for only showing taxa at a rank higher than x, such as lrank=family, it only includes observations of taxa that have a rank.
I would expect that it would include taxa that are higher than the listed rank and Unknowns, since they’re sort of rank=0, the highest rank, right above “Life”.
Checked with devs and @pisum’s correct, one shouldn’t expect to see “unknown” observations if it’s working as designed. Whether that should be how it’s designed can be debated, but it’s not a bug so I’m going to close.