Why are some people getting error messages when trying to join a project I created?

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website):

App version number, if a mobile app issue (shown under Settings or About):

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1:

Step 2:

Step 3:

Welcome to the forum. It will help diagnose the issue if you can fill out the Bug Report template with more info. Are the problems limited to a specific app or the website?

Also, I’ve changed the title of the report from “group” to “project” because this seems to be an issue with a specific project.

I suspect they have not confirmed their email address. Please have them email help@inaturalist.org and have them include their account’s username in the email.