Android app doesn't sync observations

A few days ago my app started to act strange. It doesn’t sync observations that I added. When I try to reload the observations it just says “Could not download latest observations. Connection problems”. Also, when I add an observation the species search doesn’t provide any suggestions and also gives an error message “The internet connection appears to be offline”. But my internet connection is fine and I never had this problem before.
Is anyone else having this problem? How can I fix it?
I use android app, the lastest update of the app (I tried deleting and reinstalling, but it didn’t work).

1 Like

Tomas, can you please send log files from the app to help@inaturalist.org, as well as a screenshot or two of what you’re seeing?

To send log files, go to the Settings tab in the app and tap three times on the version number. You will then have the option to email the log files to us.

3 Likes