Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): Website
Browser, if a website issue (Firefox, Chrome, etc) : Chrome
Description of problem: Lately I have been having intermittent issues with the upload process. Most recently (yesterday) I uploaded 5 groups of observations, and for no discernable reason two of them failed. They were highlighted in red and iNaturalist informed me there was a problem with the upload, and asked if I wanted to ignore the error or stay where I was. Neither option allows you to stay and try again. Both options simply take you to your observations list to show you which uploads were successful. I did not think to grab a screenshot at the time, but the behavior is consistent.
In every case, a second attempt has been successful in uploading the observations, so the issue is not with the photos or data. The current behavior forces the user to fill out the observation forms from scratch again. The preferred behavior would be to give the option to try again.
I can take screenshots the next time it happens, but as I said, the issue is intermittent. In any case, Iām not reporting the intermittent upload issue. Iām reporting on the undesirable behavior of the siteās response to that issue.
Hmm, the only way I can consistently create an error that gives me the Stay and try again option is to enter text that is longer than 256 characters int he species guess, and when I click Stay and try again the pop-up goes away and my observations on the Upload screen are editable. Behaves the same in both Chrome and Firefox.
Iām wondering if youāre using an extension thatās causing this, or the number of photos per observation, or the size of the photos? How large of these photo files?
I canāt remember the last time Iāve seen these errors when trying to upload an observation, so Iām curious as to why youāre running into them so much, and I think it might be tied to the weird behavior of the Stay and try again button.
I cannot reproduce the inciting bug consistently myself. The species entered are all existing entries, nothing crazy there.
The only active extension is an adblocker, which ignores iNaturalist because there are no ads. The photos are individually 0.5-3 Mb. As you could see in my two examples, sometimes this happens with a large upload, sometimes with a small one. I donāt think extensions or photo size are relevant, because the error does not complain about anything except adding the observations to the project. This of course does not mean the error message is truthfulā¦
It would not even be an annoyance if I could actually stay and try again. FWIW, I too can actually reproduce the inciting error, then stay and try again if I try your too-long name trick. Just not when I need to -_-
An update on this bug: since I have switched to uploading observations and then batch adding them to the project, I have not had any failures. This points to the problem being with the code responsible for adding to a project during upload (though the failure of the stay and continue option is still its own bug).
I am having this same bug. You can reproduce by uploading a photo with the coordinates 0,0. Clicking āstay and tray againā causes the page to go white and I cannot fix the offending observation. Iām using Chrome.
