Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform (Android, iOS, Website): App version number, if a mobile app issue (shown…

Can you please share a screenshot of what you’re seeing? Here are instructions for how to take a screenshot on several types of devices: https://www.take-a-screenshot.org

What version of the app are you using? Filling out the template is helpful for troubleshooting the issue. under your phone settings - Apps - iNaturalist - Permissions - Photos and videos, is the “Allow” button selected?

[image] marymaryquitecontrary: Step 1: Andoid Step 2: When I try to upload images from my phone for new observation, the app wont let me. I have successfully uploaded images from my phone camera before. Im caught in a loop of upload image to upload image. this sounds like the same thing as…

I just started having the same inability to upload photos from my Android phone. When I click “Choose a Photo”, It refuses to go to my Google Photos. It just goes straight to the edit page as if it thinks I’ve chosen a photo, but none is there. I have version 1.29.11

what is your Android OS version?

I’ve also seen a report via help@inaturalist.org . The next time this happens, can you please send us log files? That might give us some insight into what’s going on. To send log files, go to the About tab in the iNaturalist app and tap three times on the version number. You will then have the optio…

I’m having the same issue. I just updated the app, to no avail. Platform Android App version number 1.29.11 (585) Screenshots of what you are seeing [image] Description of problem As soon as I try to add an image to a new observation, the app immediately pops to the screenshotted page and I am…

This was happening to me earlier today, so I went to check my permissions. Although the app did have photo permissions, it did not have permission for audio files. When I gave it audio permissions, I was able to upload photos again. I’m not positive if that alone is what fixed it, but it could be wo…

I believe this to be the issue, as well. When the app updated to version 1.29.11 on Android it prompted me to allow contacts, microphone, and Music and audio. I declined, as I like to limit the number of allowed activities on my phone, and I see no reason why it would need access to this if I’m no…

[image] _justin: Although the app did have photo permissions, it did not have permission for audio files. When I gave it audio permissions, I was able to upload photos again. I was able to replicate and let our developer know. I think this is a bug, he’s taking a look.

I cant upload photos to new observations

Bug Reports

pisum September 11, 2023, 4:18pm 4

this sounds like the same thing as https://forum.inaturalist.org/t/unable-to-access-gallery-at-all-via-app/44897. there was a problem in the beta version 1.29.7 that was causing issues. but since then, they’ve released 1.29.11 that should correct the issues. what version are you using?

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I cant upload photos to new observations

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