Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website):
App version number, if a mobile app issue (shown under Settings or About):
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Since I changed my mobile phone (to a Samsung Galaxy A14) due to the breakage of my previous one, the iNaturalist app does not allow me to upload photos to my observations. When I click on the green “+” button at the bottom right, it sends me to the observation editing menu (ID, notes, date, location, etc). If I click on the camera button and “+”, and I use “Choose image”, it takes me back to the observation editing menu. It also doesn’t allow me to upload the photos if I use the option to share a photo from my phone’s gallery and choose the iNaturalist app. In this case, the observation editing menu appears for half a second, but it closes immediately. I thought that the problem could be due to the permissions of the app, but I have checked in the system that all possible permissions are granted (permission to access the photos included). I also have the latest version of the app available in the Play Store and the latest version of Android that the phone allows me to update. I am very grateful for your help in finding a solution as I am very sad that I can no longer collaborate with the iNaturalist platform.