"Internal server error" when IDing "state of matter life" observations

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): Website

App version number, if a mobile app issue (shown under Settings or About): -

Browser, if a website issue (Firefox, Chrome, etc) : Firefox

URLs (aka web addresses) of any relevant observations or pages: one example: https://www.inaturalist.org/observations/132771151

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: click “compare” on the Life-id from another user to get cv suggestion

Step 2: as source choose “visually similar”

Step 3: error pop-up

Happens also in ID mode. Reproducable as long as taxon is “life” and source “visually similiar”.


I can reproduce using the link above. Here is the problematic request (note that this doesn’t work without the headers inserted from the observation page):


It gives a 500 internal server error.

1 Like

I can reproduce in Chrome.


I’ve been meaning to report this issue as well - I first noticed it earlier this week. I’m using Firefox.

1 Like

Weird, it just popped up for me on this observation which is IDed to Bees. Does it happen for others on that observation as well?

If I switch the taxon manually to Life then it does - if I just leave it as Bees, it works fine.

Using Chrome

OK weird, it’s working for me now. FWIW I didn’t see any errors in the console when it wasn’t working.

This is what it looks like for me setting Life manually on the bees