Platform: iOS 12.4 (wow I’m way behind :wink:) App version number: 3.0.4, build 607 Description of problem: Preface: Earlier today, I added a new photo to an old observation, but the observation wouldn’t upload, so I updated the app. Than I noticed others were having issues with the app crashing…

The original problem is fixed, though while I was on the beta I noticed a few other issues which I emailed to @Alex on 10/20/20 along with a video of the “photo deletion issue” This is what I wrote in that email: An update on the beta testing, Overall seems to run smoothly, though I did notice a…

Just sent the video to that email

Thanks for the video. What sort of photo access permission does iNaturalist have? I’d also recommend updating to the latest version of iOS if you can. Is your device too old to run iOS 14?

Photo Access, is Read and Write I tend to like to hold off on OS updates in general, though I am probably due to move up to 13.

Thanks. I would recommend updating your device and seeing if it’s still not working.

Is there anything we can do with it still on iOS 12.4? I talked to apple about upgrading to 13.7, but they said you can only get 14.1 at this point, and I’m not ready to make that jump just yet.

I don’t have an iOS 12 device anymore, but I can debug iOS 12 is with the iOS simulator. I’ll follow your steps tomorrow and see if I can reproduce and fix it. I’ll check in tomorrow either way. Cheers, alex

Hi Jonah, I haven’t been able to reproduce your crash, but I did find a crash report that seems to be related to the Gallery 3rd party library we’re using as a photo picker (which is used only in pre-iOS 14 devices). Curiously, the crash only happens on iOS 12. Since the problem seems to be between…

First of all, I’m more than willing to beta test, I sent an email earlier this morning. Second, I just found another complexity to this issue. After editing a picture of a great blue heron, I wanted to update the picture on an observation from earlier this week. So on my iPhone XS with iOS12.4 1s…

Have you updated to the latest version, 3.0.6? It has more crash fixes. If a specific action causes a crash, please provide a detailed bug report so we can investigate it.

iOS app crashing

Bug Reports

astra_the_dragon October 10, 2020, 12:32am 3

Can you send the video to help@inaturalist.org with a link to this report?

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iOS app crashing

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