Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): iOS
App version number, if a mobile app issue (shown under Settings or About): 3.2.6 versioon 670 iaos 15.6 SDI imageccache 47,617 for 10 files un-uploaded photo 27,356,486 for 3…
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: Once I’ve made an observation,is not possible to add a new photo, as when I save it, it closes.
Step 2: i tried to delete make space in my phone, and also I delete the App, but it happened again after downloading the App and making more observations.
Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): iOS
Step 1: Enter into an observation of yours
Step 2: Enter into photos and remove a photo bc its not applicable, or whatever the case is
Step 3: Click on save/submit
App crashes, and I am unable to save the observation.
I had an observation with 3 photos, one of which was a separate species, and I had to use the Web version to update.
App version number, if a mobile app issue (shown under Settings or About): 3.2.6 build 670
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: from Me page, tap existing observation with two or more photos.
Step 2: from Observation Detail page, tap Edit.
Step 3: from Edit Details page, delete any photo.
Step 4: Tap Done. App crashes/closes.
Step 5: Open app. Edited Observation shows the “waiting to upload” status. Press Upload, and deleted images stay there.
If the order of the images was changed simultaneously with deleting an image, then the new order is not saved either. Changing the order only, without deleting any image, does not lead to a crash and the new order is then saved successfully.
Have been having this problem for the last couple of months.
I assumed the phone (iOS) was the problem causing this because I was due for an upgrade, but the problem persists on the new one, too. And apparently is happening to others too. But yeah. It’s been happening for months and continues to happen. Going on the site to fix it works as a workaround in the meantime.