We’ve been getting reports from some users that the iOS app (version 2.8) crashes when they tap on the photo library icon in the new observation screen
This looks to be happening to those who have updated their device to iOS 13 or 13.1. Unfortunately, no one on the iNat team has been able to replicate this on our devices, so if this is happening to you, we’d love some information to help us diagnose the issue. If possible, can you please share:
- which device you are using
- which version of iOS it’s running
- a screenshot of iNat’s permissions (go to the Settings app, then scroll down to iNaturalist and tap on it. It should look similar to this:
- send us a screenshot of your iCloud photo settings. You can find these by going to the Settings app on the phone then tapping on your user icon at the top, then tapping on iCloud. It should look similar to this:
Here are instructions for how to take a screenshot: https://www.take-a-screenshot.org
If you don’t feel comfortable sharing that information here, you can email it to email@example.com.