Platform: iOS iPhone 6, 12.4.8
App version number: can’t get version number because I can’t access the “settings” button (or anything else)
For the past 24 hours, my app has been frozen on “updating database.” I’ve tried shutting off and re-booting my phone but get the same result. I have quite a number of observations I have yet to upload; I would really hate to lose them. *If I end up having to re-install the app, is there any way that these can be recovered?