I’m trying to make my first observation, so the bug is probably a user error. I upload a photo (on my computer), add in the species name and date, but when I go to location- whether I type in the town name or click on a spot on the map, the computer screen goes all white and hangs up. I can’t get…

OK, I have it working. I thought I had translation turned off before, but maybe not. I have it off now and uploaded to both inaturalist and ecuador.inaturalist. The regular inaturalist page was showing it to me in spanish and quickly translating to english. How can I get to english as my default la…

Could you please make screenshots of what you see?

[Capture] I don’t think it will be very helpful as it’s an all white screen…

It’s very weird, I try what you described on Chrome and don’t get this grey screen. This grey thing can happen when you scroll map, but never saw it being on whole screen like that. Also maybe exact shade of grey is the background of upload page itself. @pisum could you help us here please?

Can you open up your browser’s console (Control + Shift + J), trigger the issue again, and take a screenshot that includes the console? That should display any errors being recorded by the browser. Also, it looks like you have some adblocker extensions (screenshots are always better than no screens…

[Capture2] Yeah, that made a whole ton of error messages. I had already fixed the adblocker.

I am able to get it to work in Microsoft Edge, but would really rather stay in Chrome if anyone has a solution

What town are you entering? We need as many specific details as possible to try and replicate the issue on our end. If it works in Edge but not Chrome, it still seems like an extension issue to me. Have you tried turning off all of your extensions in Chrome? Doing that, seeing if it works, and then…

I turned off all the extensions in chrome and it still doesn’t work. The town I was typing was Nanegal, Ecuador. I also tried zooming in on the location on the map. I also tried to add an observation near my location in New York and had the same result. It’s translating the page from spanish- not…

Try turning it off too. Or maybe update the browser if it’s possible? I see this location working for me: [image]

It didn’t seem to have any effect. I notice you are at inaturalist.org . I am at ecuador.inaturalist.org I’m not really clear on what the difference is in this application…

Location screen turns white

Bug Reports

Topic		Replies	Views
Blank screen when adding location on upload Bug Reports	5	344	April 7, 2022
Cannot put location for an observation Bug Reports	1	206	October 18, 2023
Web interface hangs under "Observations" in Chrome and Chrome-based browsers Bug Reports web	20	225	July 16, 2025
Observations not loading, no map Bug Reports	3	326	August 15, 2025
Upload page Bug Bug Reports web	4	856	September 5, 2019

Location screen turns white

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