Monthly donation uses out-of-date email

Not sure where to report this problem. I changed my email for my monthly donation by logging in here: https://give.donorbox.org/o/inaturalist and going to account settings. I changed my email over a month ago, but received an email 5 days ago to my old email address for the monthly donation. Why is it using the old email address?

Hi Dan, I got your email about this and will follow up with you directly there, and loop in Donorbox support as this is an issue on their end.

2 Likes