So I tried the solution proposed in this thread, and it just made matters worse! Observations that were correctly identified to species have been bumped back to genus, or in one case, subclass. Here is what I mean:
Here is the observation, with the correct ID to species:
But I noticed that in my life list, it still appeared incorrectly as Genus Juga (my initial ID). So, I applied the solution in the aforementioned thread, and now it is “Coenogastropod Snails:”
How can I get it to appear as the correct species? Same question for the ones that got bumped back to genus.