Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform (Android, iOS, Website): Android App version number, if a mobile app issu…

instead of becoming sad and repeating, i would generate a log file and send it to help@inaturalist.org to see if the staff can see what might be causing problems. alternatively, if you can narrow things down to a specific observation / photo / sound file that you’re trying to load which may be caus…

Care to explain how to make a log file? I’m on mobile only. I have two different observations currently failing to sync. Is there a way to link to those from mobile without them being uploaded? I can’t even add IDs because it tells me I need to sync them. I have 750 observations and have never had …

For sending a log file: [image] About the Bug Reports category - please read before posting! Right after the bug occurs, go to the About page in the app and tap 3 times on the version number. You will then have the option to email the log file to help@inaturalist.org

I’ve emailed a debug log to the team, thanks !

A while back I did have a problem uploading but I originally tried with a bad connection and there was an incomplete upload there. My quick fix was to delete the observation using the web interface and then the phone app sync’d.

Looks like the date of at least one observation you’re trying to sync has an observed_on date of December 24, 2021, so that’s what’s causing the syncing issue. However, an observation like that shouldn’t be allowed to save. Can you please open up the observations and send screenshots of them either …

Observations fail to sync

Bug Reports

bouteloua January 2, 2021, 8:17pm 4

For sending a log file:

Topic		Replies	Views
Observations won't sync Bug Reports android-app	9	1775	September 25, 2021
Trouble syncing with Android Bug Reports android-app	4	373	October 12, 2023
Android app doesn't sync observations Bug Reports android-app	5	913	April 21, 2021
Updating 1 of 8 observations : Android app Bug Reports	3	833	January 28, 2020
Observation upload does not work and android app crashes then Bug Reports android-app	9	1166	November 14, 2021

Observations fail to sync

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