Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website):
App version number, if a mobile app issue (shown under Settings):
Browser, if a website issue (Firefox, Chrome, etc) :
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: I was using a mouse to drag photos in the upload section.
Step 2: I had to take the mouse out and switch WiFi networks.
Step 3: The page then turned the normal cursor to the large cursor with a plus in the top right corner, and the actions on the top disappear, and I can’t edit, or even add observations.
Step 4: The two possible solutions in the related article on this forum (clicking the escape button twice and then clicking in a description box twice, and dragging the cursor through a description box with the button down) do not help.
Step 5: I can still interact with the bar that you can scroll up and down the screen with, and when I do, it either changes back to the large cursor with a plus in the top right, the cursor that appears when typing, or the white hand cursor. All of these cursors behave the same way.