Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can. Platform (Android, iOS, Website): website App version number, if a mobile app issu…

OK, this should be fixed now. It was only affecting accounts that had chosen favorite projects . Sorry about that.

What file format is your new profile picture saved as?

It’s a PNG, I tried JPEG too.

I’m having the same issue. I’ve tried both PNG and JPEG, and I’m using Chrome.

Thanks, I can replicate with the image you sent, as well as a jpg version of it, and a jpeg of my own. I’ve let our developers know.

Saving a new profile picture does not work

tiwane May 19, 2025, 9:47pm 5

Is this still happening for folks? Do you mind emailing the image to help@inaturalist.org?

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