Seek photo crashing after initial photo

Bug Reports
1

Platform (Android, iOS, Website): Seek, Android Moto G

App version number, if a mobile app issue (shown under Settings or About): 2.12.15 (220)

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

seek error
seek error1920×2876 186 KB

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: Take a new observation

Step 2: When app requests another photo because it did not recognize the following photo fails

Step 3: clear photo screen, by tapping the X, to take a new photo

2

We’ve released an update since this bug report was released - is it still happening? If so, once the error happens again please send a log file to help@inaturalist.org.

To send a log file:

  1. Make sure you’re logged in to iNaturalist in Seek.

  2. Open the Seek camera and re-create that error.

  3. Close the camera then go to About and tap on the version number. You’ll have the option to email us a log file.

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