Stuck on 'creating observation

IOS 16.6
Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): IOS 16.6

App version number, if a mobile app issue (shown under Settings or About): 16.6

Browser, if a website issue (Firefox, Chrome, etc) : chrome

URLs (aka web addresses) of any relevant observations or pages: none

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):

Step 1: OPENING APP AND TRYING TO CREATE AN OBSERVATION

Step 2: CHOOSE A PHOTO FROM THE PHOTO LIBRARY-APPLE PHOTOS APP WITH BLUE CHECK MARK

Step 3: HIT ‘ADD’, BLACK BOX APPEARS WITH ‘Creating Observation’ and spinning white circle and stays there permanently unless I restart the phone