Platform: Website
App version number, if a mobile app issue:
Browser, Google Chrome and Microsoft Edge
**URLs : (https://www.inaturalist.org/observations/297881622)
Screenshots of what you are seeing:
Description of problem: Cannot see the photos in my observations on the website. I can see those photos on the IOS app iNat Classic
Step 1:
Step 2:
Step 3:
Your internet service provider (ISP) is likely blocking traffic from https://static.inaturalist.org, which is where photos that don’t have creative commons licenses are stored (see this blog post). This happens sometimes, there isn’t much iNat can do about it, you’ll have to contact your ISP.
Are you able to load this image on your home wifi? What about using just cell data? https://static.inaturalist.org/photos/536508632/medium.jpg
Cannot load this image on my laptop but I can load it on my phone using the same wifi connection… Could it be a firewall issue on my PC? I get this error message on my PC:
Request blocked. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
Generated by cloudfront (custom)
Update: I turned off my VPN and all images are displayed. Weird but fixed for now! Thanks for your help
Great!
Also, whoops, I didn’t actually link to the blog post I mentioned above. Here it is: https://www.inaturalist.org/blog/49564-inaturalist-licensed-observation-images-in-the-amazon-open-data-sponsorship-program
