Platform: Android App version number: multiple over the last 5+ years Description of problem: I’ve found that when using the app on slow internet lots of weird things happen. Most recently the app uploaded a single observation with a photo as 2 observations: 1 without a photo and 1 that contained…

Housekeeping note: I edited the subject to clarify the issue at hand. Thanks for checking out the Forum @filups :-)

You can’t merge it, just save photos from one and delete it, then add to one with data. It happens each 3-4 time when I upload stuff from smartphone, I thought it happened when you try to upload more than 1 observation at a time or when you close the app or just because it decided to do so. And yes…

[image] marina_gorbunova: It happens each 3-4 time when I upload stuff from smartphone, I thought it happened when you try to upload more than 1 observation at a time or when you close the app or just because it decided to do so. @marina_gorbunova can you please send log files immediately whe…

This is quite common for me, so I thought it was a well-known widespread problem. As above, it happens to me when uploading more than one observation. Now I usually wait for each observation to load before adding a new one from my android phone. I’ll keep an eye out and let you know next time it hap…

I’m not sure how to do that and of course I can leave them.

Thanks @marina_gorbunova . Here’s how [image] carrieseltzer: send a log file by going to Settings then tapping 3 times on the version number (bottom of screen) and sending the file to help@inaturalist.org

Ok, and it happened right when I tried to upload 2 observationes at once, the second one didn’t duplicate, it uploaded one of 2, with photo but no data. https://www.inaturalist.org/observations/38843973 I used wifi of my home Internet, so I don’t think it’s part of the problem. p.s. the second one…

Thank you! I’ve passed the log files and observation URLs to our Android developer.

This happens to me as well from time to time. I find that creating observations in quick succession seems to be related. Not sure whether data speed is related, but it could be.

[image] astra_the_dragon: I find that creating observations in quick succession Do you have auto upload on? Are these photos that you’re importing from your gallery, or are you taking photos in the app?

Android observation errors on slow internet

Bug Reports

tiwane February 21, 2020, 11:57pm 23

Thanks, got it! We’ll take a look and see if there’s anything useful in there.

Topic		Replies	Views
Problems Uploading Observations (Android App) Bug Reports android-app	3	1878	October 19, 2019
Android App Not Saving Observation Properly Bug Reports android-app	11	2864	October 12, 2019
Updating an observation in the Android app causes it to split into two observations (one has photos, another has all the info) Bug Reports android-app	6	742	July 5, 2019
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Observations won't sync; remains green Bug Reports android-app	29	2071	October 15, 2021

Android observation errors on slow internet

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