Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Platform (Android, iOS, Website): android
App version number, if a mobile app issue (shown under Settings or About): n/a
Browser, if a website issue (Firefox, Chrome, etc) : Chrome
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):
Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.):
Step 1: go to upload observation
Step 2: choose an option- camera or files
Step 3: choose option for files-> goes to page with “camera” files/gallery files and no files load like they should. Page is blank. Eventually an error message will appear saying: “Files not responding. Close app?/Wait?”
I made screenshots but i can’t load them here either as the same thing happens.