Can you (and anyone else still experiencing this) include a screenshot showing the disk use?
I suspect that the > symbol on the right side of the screen might link to details on storage, but I am not certain.
Android users, version 1.18.11 (417) should have additional logging to help us see where exactly this space is getting used. If the app is taking up more than a gigabyte of space on your phone, please go to the Settings view, tap the version number three times, and email us your log data (you only need to send us a single day’s worth). Please also include a screenshot showing the amount of space the app is using.
2 Gigabytes i wish my Inaturalist TAKES UP 15!!! Thank heavens i have an SD card.
Not normal. Please follow the instructions above and send us some log data.
I’d like to point out that logging out then back in does not help on iPhone. My app was taking 11 gigs and making my phone unable to update. I logged out and in yesterday to clear the cache, it was then taking less than 100 mb of space. Today it’s back to 11 gigs.
If there is not way to clear this data I think I have to uninstall the app, which would be too bad but it’s making my phone inoperable.
note that as long as everything you need to upload is uploaded… you can uninstall the app then reinstall it and it should reset the cache. I’ve had to do that with other apps.
It is Huge. 17,48 GB
iNaturalist Grootte 20,2MB
Documenten 17,48 GB
iNaturalist 2.8.7 build 558
SDImageCache 11 files
Un-Uploaden 5,409 files 11GB
iNaturalist Android app 1.23.11 (500)
Android 10 QKQ1.200512.002
Logout/Login does not help
Clear the cache helps a bit, but Userdata is almost not changed.
Cache: 1.15Gb-> 3.06MB
Remove all data really helps.
Clearing the cache does not solve the problem. Cache is not much, it is the User data.
Maybe I should raise a second feature request with the option to limit the User Data size.
logs will be send send
Yes, I do!
[quote=“charlie, post:1, topic:2059, full:true”]
Currently the only way to clear the cache is to sign out then back in, or delete and re-install the app. [/quote]
Logout/Login does not clear the User data, Cleaning cache (Android) does not but removing user data (Android) does but it also removes my sophisticated password I do not know by heart…
The issue is reopened on Github
User data exeeds the 17GB. I think it is a bit too much. Can cleaning User data for Android Xaomi-phones be included in this feature request or should I raise a new feature request:
‘’ [Limit User Data Size or Allow User Data Clearing for Android iNaturalist app without loosing the password]"(https://forum.inaturalist.org/t/limit-cache-size-or-allow-cache-clearing-for-apps/2059)
@zoology123 Did you send log data to the helpdesk?
Can I ask a dumb question? How do you “log out and back in”? When I touch the INat icon on my iPhone, it comes up without asking me to log in in any way. And if that isn’t working for many people, is there another trick?
On my iPhone, it shows the iNat app is using 21.2 MB and data is 14.63 GB.
It is so much, maybe it is usefull to sent logging from the iPhone too?
On Android log out:
Settings>To the bottom>Log out
Use the settings cog in the upper right corner. When you open it, you should see an option to Sign Out.
For what little it might be worth, I am seeing 726 Mb of user data and 346 Mb of cache on a Motorola Moto G8 Power 2020 running iNaturalist 1.23.14 on Android 11. That does not seem particularly unusual to me, a number of apps pull memory on that same order of magnitude. If someone wants logs, I am happy to oblige.