Not getting notifications when obs get ID'd

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Platform (Android, iOS, Website): website and Android

App version number, if a mobile app issue (shown under Settings or About): 1.28.10 (563)

Browser, if a website issue (Firefox, Chrome, etc) : Chrome

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):


Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.): after uploading 124 observations, which went well, I saw that posts were research grade, but I didn’t get any notifications, when I clicked on the little chat bubble I didn’t see any new notifications and on the home page there were no new notifications either

Step 1: upload 124 observations

Step 2: wait for people to ID

Step 3: don’t get notifications from the ID’s being made

update: started to get some ID messages again, but there seems to be a gap, I don’t see the older ID’s (the ID’s made before 10 minutes ago (8:27PM GMT+2)) in my homepage

Edit: ID messages seem to be getting there but so far only the arachnid ID’s are present

1 Like

It’s possible there are issues with notifications due to heavy volume (it’s the City Nature Challenge).

7 Likes

that would make sense, thanks for taking a look

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I don’t get notifications for three hours now, but with CNC it’s expected, just hope they will come eventually and nothing will get lost!

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I checked and there are some delays happening, sorry about that. Records are being broken this weekend when it comes to site use and observations being uploaded. We’re hoping to catch up with notifications later today (US time).

8 Likes

It’s a small price for the great deal of CNC!

2 Likes

Notifications should be caught up. I’m setting this to close tomorrow.

2 Likes

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