Seek App: Camera keeps turning off/ brightness keeps dimming

Platform (Android, iOS, Website): Android

App version number, if a mobile app issue (shown under Settings or About): Seek

Browser, if a website issue (Firefox, Chrome, etc) : N/A

URLs (aka web addresses) of any relevant observations or pages: N/A

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

My phone is fully charged. I have cleared all my cache and closed all the apps. But everytime I use Seek the camera brightness starts to decrease after few seconds (about 10-15) ie camera about to close and I have to touch something to keep it going. I have changed my lockscreen settings to 5 minutes and even changed it to keep my phone active when in motion while holding. (Really frustrating!.. even though the effort makes it all the while rewarding when you finally do get a match.)

Anyone else having same issues? Any solution?

EDIT: I will enable adaptive brightness and see if it solves the problem.

I don’t think it’s a bug, it’s related to Screen timeout setting for your device. My Pixel 3A’s was set to 30 seconds and about 15-20 seconds after Seek’s camera loaded the screen dimmed for a bit then went off. When I changed Screen timeout to 1 minute, Seek’s camera started to dim at around 45-50 seconds. Adaptive brightness was on the entire time.

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