Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.
Description of problem For the last few days I’ve been experiencing the site loading only partially, particularly failing to display images nested in species specific pages or in the galleries of user’s observations/species. I tested it on 3 different browsers and it persists across all of them with varying results - ie. different images fail to load. Has anyone encountered it before? It’s entirely possible the problem is on my end - any suggestions what could be causing it?
yes. you can search the forum for past cases. it looks like most but not all observation images are not loading. most but not all such images are stored at Amazon Web Services. so make sure you’re not blocking Amazon via some sort of setting in your browser, router, or via an extension or something like that. next, check to make sure your DNS is directing you properly to Amazon. finally, check with your ISP to make sure they are not blacklisting AWS and have no other technical issues on their end that prevent connection to AWS.
And what about the internet connection in Cambodia? The lines over the extra big pond (pacific ocean) might have a limited capacity…
Very interesting - prompted by your suggestions I just tried browsing iNat through a VPN and images are loading fine. There indeed might be some shenanigans on the ISP end and once traffic is encrypted, the site loads fine. For now I’ll have to stick to that approach.