Platform: Android 11 (Samsung Galaxy A41/ SM-A415F/DSN)
App version number: 1.23.18 (507)
Screenshots of what you are seeing:
Description of problem :
Step 1:
Make observations, then attempt to sync:
Step 2:
Syncing …
Step 3: And then — nothing. The sync stops on the first observation without completing. And nothing gets synced. Well, an observation is created online for the first observation, but no photos are uploaded. And none of the other observations get uploaded. This applies to both wifi and 4G+.
This started on Friday 10th of September. Back then I had two observations that I wanted to sync. Couldn’t sync. Then I tried to select the second observation and only sync that. No luck. Then I deleted both observations, and made new ones. No luck.
I’ve reinstalled the app. I’ve logged in and out. I’ve restarted the phone.
Nothing helps. The sync works in the other direction i.e. if I add something via the browser it gets synced to the phone.
Will email logs.