Unable to access iPhone camera

Bug Reports
1

Please fill out the following sections to the best of your ability, it will help us investigate bugs if we have this information at the outset. Screenshots are especially helpful, so please provide those if you can.

Platform (Android, iOS, Website): iOS 14.6

App version number, if a mobile app issue (shown under Settings or About): 2.12.13 (215)

Browser, if a website issue (Firefox, Chrome, etc) :

URLs (aka web addresses) of any relevant observations or pages:

Screenshots of what you are seeing (instructions for taking a screenshot on computers and mobile devices: https://www.take-a-screenshot.org/):

Description of problem (please provide a set of steps we can use to replicate the issue, and make as many as you need.): Trying to take a picture it says We need access to your camera. There is no button to allow. When I check settings—>Seek, there is no option to allow camera access. How do I allow access?

Step 1:

Step 2:

Step 3:

2 Likes
2

Often that’s found in the phone settings, not the app settings:

Try under Settings > Privacy > Camera and toggle the permission on

Follow the same path, but choose Photos instead of Camera and toggle those permissions on as well.

3

I think what’s happening is that the app never asked you for permission to use the camera and thus the Camera permisison (and maybe Photos permission?) is not showing up on the app’s permissions screen when you to go your device’s Settings app then scroll down to Seek - is that correct? Are you not seeing these options?

image
image1125×1131 112 KB