Platform: Apple iPhone 16 pro
App version number, if a mobile app issue: iOS18.6.2
Browser, if a website issue:
URLs (aka web addresses) of any relevant observations or pages:
Screenshots of what you are seeing:
Description of problem:
Step 1: Using the Seek app, I capture species level photo i.d.
Step 2: I take a picture, using the Seek app, but rather than recording it, I receive this error message.
Step 3: A couple of weeks ago, this had always worked.
I did delete the app and redownload it, with the same issue. I also confirmed that Seek has access to the camera, by going to the App Setting within the iphone’s app settings and confirming camera access is allowed.