I tend to upload my observations in batches whenever I get around to uploading and editing images from the day, week, etc. Occasionally, after I hit Submit, the process stalls, and it’ll get stuck on a pop-up saying it’s “uploading 29 of 31 photos” or something along those lines. It offers the option to “keep editing,” and I’ve tried troubleshooting all sorts of potential hang-ups, deleting certain images, etc., but nothing seems to work. I can leave it running overnight, and the screen remains the same. My only workaround has been to cancel that attempt, open a new window, and start over, which can be a real pain in the butt with all the effort that goes into replicating sorting images, hand-entering locality data, IDs, any notes.
I’m using the website interface with a couple different generation Macs, Mac OS, and Safari. Has anybody else every encountered this, and does anybody know what causes it and how I can avoid it and having to re-do all of my work each time?
Sometimes I think it must be a internet speed/bandwidth issue, but it’s not. A new window might submit instantly, while the old one never will.
That’s definitely an issue at times. Where I work internet speeds and connections vary enormously, and sometimes connections to US based servers are blocked, restricted, or just slowed greatly.
If it’s too slow the uploading will stall out in a manner similar to how OP describes. It won’t give me a "connection timed out"message as there is enough of a connection to avoid that, but not enough of one to upload smoothly.
when you encounter the issue, you should open up your browser’s developer tools and check the console to see what error messages were logged. that’s the easiest way to figure out what happened.
i used to encounter issues loading batches of observations on older computers with limited (<4GB) RAM. i never got the sense that a slow connection would cause issues, except to the extent that redoing a batch on a slow connection would take that much longer…
Please take a screenshot of the console and share here (or email it to email@example.com)
Has this ever happened with other browsers?
Thanks all. If it happens again, I’ll definitely take a peek at the console and circle back. As far as other browsers, I can’t recall
The latest stall out. It seemed like it was going to do the same with an upload of 1 image, as a test afterwards, but that one eventually made it through. Took a minute though!
I don’t see the screenshot I uploaded, so I’m pasting it here:
Okay, I still don’t see it, even though it says it uploaded. Can y’all see it? @tiwane , does it show up somewhere else?
No, I’m not seeing it, alas. Nor any code in your posts that shows an image is supposed to be there.
Weirdness. It uploads, slowly, and eventually hits 100%, then lets me hit that Reply button. Anyway, it’s stalling out in Firefox too. Maybe I can copy and paste from the Console, but I’ll try dragging the latest screenshot into this reply first
I wonder if whatever problem is hanging up the images on the main site is affecting things here too
Probably. What about emailing to firstname.lastname@example.org?
do you have any extensions on your browsers? (if so, try disabling before using the iNat upload page, and see if that makes a difference.)